• Create instruction manuals for PC upgrades and training.
• Create documentation in both Printed and Online formats.
• Complete website layout, design, composition and administration.
• Create operation manuals for thin film semiconductor equipment.
• Create manuals for IP Video surveillance systems.
• Create custom sales literature, pamphlets and advertisements.
• Create logos, business cards and complete corporate identities.
• Dictate, develop and document support procedures used by helpdesk in Notes database.
• Maintain existing documentation to comply with ISO standards.

Years of professional experience creating documents in many tools including: